Contactell Service – your bank at a phone call distance
Contactell Service is a "remote banking" service, oriented for individuals – both clients and non-clients, allowing benefiting for a wide range of banking services through a phone call.
Contactell Service is available 24/7 at phone number 256-456, or contactell@mobiasbanca.md.
Functionalities offered by Contactell Service:
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General functionalities for clients and non-clients
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to obtain general information about the Mobiasbanca offer on loans, deposits, cards, etc.;
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to set a meeting with an adviser in the bank’s branch;
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to obtain confirmation of the transfers received through money transfer systems used by Mobiasbanca (Western Union, Banco Popolare, etc.);
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to make a pre-analysis on the possibility of receiving a loan from the bank.
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Functionalities available only for bank’s clients (in addition to general features)*
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to report the lost/stolen card and to lock its content;
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to request the card unlocking;
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to obtain information on products and services hold by the client in the bank;
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to request an account statement by e-mail;
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to request modification of client’s personal data from bank’s database.
Advantages
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Accessibility - the service is available 24/7;
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Zero cost - all functionalities included in the service are absolutely free;
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Time saving - client doesn’t need to come to the branch and stay in a queue;
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Privacy and safety - offering information on accounts hold in the bank will be preceded by the client’s authentication;
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Convenience - to consult general functionalities is not necessary to sign the application for the Service.
*available only after signing the application for Contactell Service at the bank’s branch.